01
Emergency Call
Call us any hour and we ask the questions that matter: is the water still rising, is it clean or sewage, and do you have power to the basement. We dispatch a crew with pumps and extraction gear, typically arriving within 60 to 90 minutes across Naples. You get a call when we are on the way.
02
Inspection and Mapping
On arrival we shut off the water source if it is still running, then walk the space with a moisture meter, hygrometer and thermal imaging camera. We mark wet drywall, trace the leak to its source, and photograph everything before a single item moves. This takes 30 to 45 minutes on a typical basement.
03
Water Removal
Standing water goes first with a submersible pump, then a water extraction unit pulls water from carpet and padding. We remove absorbent pads and any soaked cardboard or fabric that will not dry. A 1,000 square foot basement with two inches of water usually takes three to five hours to pump and extract.
04
Drying and Monitoring
We set Dri-Eaz and Phoenix Restoration Equipment air movers and dehumidifiers to dry framing, concrete and remaining flooring. Desiccant dehumidifiers handle closed, humid spaces. We return daily to log moisture readings until materials hit dry standard, which usually takes three to five days for a finished basement.
05
Final Walkthrough
Once readings are dry, we remove equipment, do a final antimicrobial pass where needed, and walk the space with you. You get a written summary of what was wet, what we dried, and what was removed. If any drywall or baseboard needs replacement, we schedule that as the last step so your basement is finished, not just dry.